CENTURY 21 Boardwalk Property Management Services

We are very excited that you are interested in our Property Management Company and we hope you will experience the tremendous benefits from having a vacation rental property in beautiful Northern Michigan!

Our CENTURY 21 Boardwalk Vacation Rentals program was established in 2009 and has increased steadily ever since. Our mission is to ensure that our guests have the best vacation possible by providing them with superb customer service and high-quality vacation properties. We will work directly with you every step of the way to ensure your property is well-maintained and that you are fully satisfied with the vacation rental process.

Our Commitment To You…

Protecting YOUR Interest: First and foremost, our dedicated and experienced staff is here to protect your interests. We work to minimize the risks of damage or theft by making recommendations on furnishing your home, attracting high-quality guests and implementing a Security Deposit Program. Our staff is dedicated to keeping your expenses and concerns minimal, making sure you feel comfortable and confident throughout the rental process. We embrace your goals and are committed to achieving them.

The Gold Standard: With more than 20 years’ experience, our locally owned and operated CENTURY 21 Boardwalk is a company based on integrity, hard work and an understanding of business relationships. We are a strong, vibrant and global real estate family and strive every day to deliver unsurpassed market intelligence and insights. Because CENTURY 21 is a world-wide company, we receive calls from all over the world accessing any of our 500+ websites.

Community Oriented: We care about our neighbors. By partnering with local businesses, the Manistee County Visitors Bureau and the local government, we have established relationships throughout the community which are both mutually beneficial and economically sound. A local 5% lodging tax paid by renters on all rental income goes right back to our county, financing important services and promoting tourism in the area.

Targeted, Effective Marketing: Our professional staff continuously monitors market trends to maximize your rental income. Cutting edge technology is employed to ensure immediate response to emerging market trends, whether it’s locally, nationally or worldwide. Strategic search engine optimization yields high-ranking results. Our web sites provide personalized search capability which help guests easily plan their vacations.

Optimum Pricing Structure: We know that establishing optimal rates and identifying opportunities to increase these rates is the key to success. Recommendations for rates are made for each property in our program after reviewing the rates of similar homes in comparable locations within and outside our market program.

Comprehensive Guest Services: Whether it’s just a question or a full booking, our team of staff members’ give homeowners and guests the assurance that someone is available 7 days a week to answer any and all questions and concerns. Guests are on vacation and they expect an enjoyable trouble-free experience beginning with the first contact. Our staff prides itself on the knowledge and professionalism to answer any tenant issues. We work hard to enforce all policies and procedures established to ensure that guests and owners alike are fully satisfied and that your property maintains its high standards. Satisfied guests return year after year thanks to a dedicated and experienced staff that is 100% committed to exceptional rental property service. We encourage any recommendations you have to improve our systems.

Detailed, Timely, and Accurate Bookkeeping: Owners are provided monthly reports that are professional, timely, detailed and accurate. The transfer of any and all proceeds are done hassle-free, within the following months of departures, with an option for direct-deposit if you prefer. Our staff is always available for any questions that may come up.

 

Please Contact Us to receive a Homeowner's Packet which details compensation, maintenance and typical owner expenses. You will also be provided a detailed Marketing Guide and a 'Potential Income' chart which will explain generally what type of gross income you may expect.