Guest Services

At Century 21 Boardwalk Vacation Rentals, our mission is to ensure that our guests have the best vacation possible by providing superb customer service and high-quality vacation properties.

First and foremost, our dedicated and experienced staff is here to ensure that you have a memorable, stress-free vacation. We are committed to providing you with a great rental property, attending to all of the important details, and making sure you feel comfortable and enjoy every moment of your vacation.

Included with Your Stay

All of our rental properties are furnished with:

  • Towels
  • Bed linens
  • Soaps (hand and dish)
  • Trash bags
  • Basic cleaning supplies
  • A starter set of paper products (toilet paper, paper towels and tissues)
  • All kitchens are adequately stocked for every day meal preparation and serving

Each rental property reflects the taste and lifestyle of the individual owners. Specialty items vary.

GUEST PASS

The Guest Pass feature, brought to you by Century 21 Boardwalk Vacation Rentals, offers you a passport to all of the wonderful amenities of your rental property, the area surrounding your property, as well as the best of what Manistee County has to offer.

Guest Pass allows you access to connect with us in real-time to assist you with any needs you might have before or during your vacation.

Your guest Pass features include:

  • View your billing information, house rules, and all details relating to your trip.
  • Make payments
  • View local amenities and things to do
  • On the fly communication with the property manager
  • Update your contact information
  • Real-time check-in and check-out
  • Request, add and pay for concierge services
  • Manage current, past and future trips, anytime, anywhere
  • Use favorites to review saved listings
  • View accommodation and location information, such as the address of the home, photos, maps

Each rental property reflects the taste and lifestyle of the individual owners. Specialty items vary.

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